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What do media users want from war coverage, and what do good examples look like?

How you can help Ukrainians – Vox
  • Which media user needs are met: Examining possible solutions
  • What it's about: This service article shows how citizens can help provide aid to Ukraine.
  • What we think works well: Good intent and good deeds are not one and the same, but articles like this one can help people make informed decisions.
  • Publication date: March 1, 2022
  • Medium: Text
  • By Kelsey Piper

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Through Online Platforms, Thousands Open Their Homes to Ukraine's Refugees – Reasons to be Cheerful
  • Which media user needs are met: Examining possible solutions
  • What it's about: Following Russia's invasion of Ukraine, online platforms like Host a Sister made it possible for thousands of people around the world to provide temporary housing to those forced to flee. Host a Sister primarily aims to provide women with safe accommodations, making it a valuable resource for women and children who had to flee while men stayed behind to fight.
  • What we think works well: The piece has many hallmarks of solutions journalism. The article was also featured in the Solutions Story Tracker.
  • Publication date: March 10, 2022
  • Medium: Text
  • By Michaela Haas

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The hospital train helping Ukraine’s sick and wounded – Al Jazeera
  • Which media user needs are met: Examining possible solutions
  • What it's about: In Ukraine, Doctors Without Borders is using a special train to bring hospital patients from areas of active fighting to medical facilities in safer regions. The train, which is equipped with beds, generators for medical devices and an intensive care station, has already evacuated more than 1,000 people with acute treatment needs, including war-related injuries and chronic health problems.
  • What we think works well: The piece has many hallmarks of solutions journalism. The article was also featured in the Solutions Story Tracker.
  • Publication date: April 4, 2022
  • Medium: Text
  • By Amandas Ong

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Ukrainian publisher makes books to survive – Deutsche Welle (DW)
  • Which media user needs are met: Getting up close and examining possible solutions
  • What it's about: Despite bombing and shelling, the Kharkiv-based Vivat publishing house never stopped producing books. It even opened a new bookstore.
  • What we think works well: The piece uses a solutions-oriented approach to describe how a publishing house managed to continue its work during war while managing not to ignore problems and challenges. It includes powerful photos of an new everyday reality.
  • Publication date: May 24, 2022
  • Medium: Text
  • By Anastassia Boutsko

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Migration: Spain's "Little Odesa" – Deutsche Welle (DW)
  • Which media user needs are met: Providing diverse perspectives and examining possible solutions
  • What it's about: Since Russia's invasion of Ukraine, nearly 100 refugees have settled in the Spanish town of Cariño. Some of them hope to expand their online business for spare car parts to Cariño, bringing both work and life to the community.
  • What we think works well: The video shares a perspective of refugees that is not often seen: the contributions they can make to a community.
  • Publication date: June 10, 2022
  • Medium: Video
  • Length: 5 minutes 30 seconds

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‘A flame was lit in our hearts’ — How Ukrainians are building online networks for resistance and mutual aid – Waging Nonviolence
  • Which media user needs are met: Examining possible solutions
  • What it's about: With little more than a desire to help and an internet connection, some Ukrainians are finding creative ways to resist the Russian invasion and fight for their future.
  • What we think works well: The piece identifies success factors that show why these approaches work.
  • Publication date: August 15, 2022
  • Medium: Text
  • By Eleftheria Kousta

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The 90 km journey that changed the course of the war in Ukraine – Financial Times
  • Which media user needs are met: Providing background information
  • What it's about: This multimedia page-scroll piece provides a visual representation of the Ukrainian counteroffensive using maps, videos, sound bites and accompanying text.
  • What we think works well: The piece uses interactive maps to show how the Russian occupation evolved between July and September, making the positions of Ukrainian and Russian troops easier for the user to understand.
  • Publication date: September 28, 2022
  • Medium: Video, text, audio & interactive maps
  • By Henry Foy, Sam Joiner, Sam Learner, Caroline Nevitt

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“One man flees Putin's Draft” – The New York Times “The Daily”
  • Which media user needs are met: Providing a wide range of perspectives
  • What it's about: The podcast episode presents a perspective that is rarely heard – that of a Russian who went into hiding to avoid having to go to war.
  • What we think works well: The host's Russian-language skills contribute to an intimate interview with the subject. The New York Times complements its Ukraine war-related pieces with two info boxes: One provides further background reading on the war, while the other explains how the company verifies information and analyses things like photos and social media posts. Communicating openly about what media content producers know, what they don't know and how they go about their work can help build trust among media users.
  • Publication date: September 29, 2022
  • Medium: Audio
  • Length: 40 minutes
  • Hosted by Sabrina Tavernise

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Ukrainian postal workers brave danger – DW
  • Which media user needs are met: Getting up close and examining possible solutions
  • What it's about: Risking their lives, Ukrainian postal workers are delivering much more than mail and pensions. In areas previously occupied by Russian forces or places where infrastructure has been destroyed, residents need these and other deliveries more than ever.
  • What we think works well: Without leaving out the difficulties, the article shows how people in Ukraine do not give up and try to find solutions to the problems caused by the war.
  • Publication date: October 29, 2022
  • Medium: Video
  • Length: 3 Minutes 41 Seconds
  • By: Birgitta Schülke

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